We are contactable by telephone and email, we do not hide behind a dashboard
We are based in the Auckland, New Zealand and are always reachable by Email. We can also be reached directly, you do not need to go through an online dashboard or upload your enquiry and wait for a response; please call us, we are real people!
We consult with every client by telephone or online calling.
We understand the importance of holding a consultation with every client, this enables us to gain a thorough insight into your objectives, background, skills, expertise and accomplishments – if we didn’t speak with you, we wouldn’t know anything about you!
Our consultations are held via telephone or online calling platforms of choice, they are informal in delivery but encouraging in terms of exploration across all the key elements we require to prepare your new documents.
We do not place any limitations on consultation length, number of revisions or response time
We understand that life does not always enable a response within 24-hours, 3-days or even 1-week so we don’t force this limitation on our clients, we may prompt you if we don’t hear from you but we ensure we give you the time to reflect and review your new documents thoroughly.
We don’t always capture everything in one consultation call, you may not have all the information we need to hand, so the process may take one or two revisions, but we don’t complete your documents until you tell us they are perfect!
We offer 100% Satisfaction Guarantee giving total peace of mind
We promise to work with you until your documents are perfect, we mostly achieve this within one or two drafts, but on occasions this can be a longer process if we require more information; we do not stop service part-way through.
We are contactable by telephone and email, we do not hide behind a dashboard
We are based in the Auckland, New Zealand and are always reachable by Email. We can also be reached directly, you do not need to go through an online dashboard or upload your enquiry and wait for a response; please call us, we are real people!
We have no hidden extras, the price you see will be the price you pay
All prices quoted are fully inclusive, so the price you see is the price you pay, absolutely no hidden charges.
All our services are fully inclusive also, we will not charge you for extra consultation time, additional consultations or calls to review your documents – the price you pay is for the service selected in full
Consultations are booked to suit your schedule and include evenings/weekends if required
Our office hours are 10am-4pm Monday to Friday for all your enquiries, we are available during these times and outside of working hours if arranged; consultations can be booked weekdays, weekends and evenings to suit.